Olgavi

Privacy Policy

Welcome to Olgavi. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, store, and protect your information when you visit or make purchases from our website (the “Site”).

1. Definitions

  • Personal Data / Personal Information: any information relating to an identified or identifiable individual.
  • Processing: any operation we perform on Personal Data, including collection, storage, use, disclosure, etc.
  • Controller: Olgavi, which determines the purposes and means of processing your personal data.
  • You / User / Customer: any individual who visits or uses the Site, or purchases from us.

2. Information We Collect

We may collect and process the following types of personal information:

  • Account & Contact Information: name, email address, phone number, billing & shipping addresses.
  • Account Credentials: username, password, login details.
  • Payment Information: credit/debit card details or other payment method info (handled via secure payment processors).
  • Order Details: what you purchase, quantity, order history.
  • Device & Usage Data: IP address, browser type, device type & identifier, operating system, pages viewed, time & date, referral source.
  • Marketing & Communications Preferences: whether you consent to receive promotional emails, newsletters, etc.
  • Other Optional Data: reviews or feedback you provide; information you choose to upload (e.g. photos for user-generated content).

3. How We Use Your Information

We use your personal data for purposes including:

  • Processing and fulfilling your orders (including refunds, returns, shipping).
  • Communicating with you (order confirmations, customer service, updates).
  • Personalizing your experience on our Site.
  • Improving our products, Site functionality, and users’ shopping experience.
  • Marketing, if you have opted in — e.g. sending you promotional offers, newsletters, product updates.
  • Fraud detection, security, and preventing unauthorized transactions.
  • Complying with legal obligations (tax, accounting, regulatory compliance).

4. Legal Basis for Processing (where relevant)

Depending on your location, we rely on one or more of the following:

  • Your consent, where you opt-in (e.g. for marketing).
  • Performance of a contract (e.g. to fulfill your order).
  • Legal obligations (e.g. to keep records for tax or audit).
  • Legitimate interests (e.g. site security, fraud prevention, improving the business), unless such interests are overridden by your rights.

5. Sharing Your Information

We may share your personal data with:

  • Service Providers: e.g. payment processors, shipping/courier companies, logistics partners, IT & hosting services.
  • Third-Party Platforms: e.g. marketing tools, analytics providers.
  • Legal / Regulatory Authorities: to comply with laws or court orders.
  • Business Transfers: in case of merger, acquisition, asset sale—your information may be transferred as part of that transaction.

We require these third parties to treat your data securely and only to use it for specified purposes.

6. Cookies & Tracking Technologies

  • We use cookies, web beacons, pixels, and similar tracking technologies to collect usage data, analyze trends, administer the Site, track user movements, gather demographic information, and for marketing.
  • You can control/use browser settings to reject or delete cookies. Some parts of the Site may not function properly without cookies.

7. Data Storage, Security, and Retention

  • We take appropriate technical and organizational measures to protect your information (e.g. encryption, secure servers, access controls).
  • Your data will be retained only for as long as necessary to fulfil the purposes in this policy (e.g. for order history, legal compliance).
  • After that, we will either securely delete or anonymize your personal data.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: to request a copy of personal data we hold about you.
  • Correction: to update or correct inaccurate or incomplete data.
  • Deletion: to request removal of personal data (with certain exceptions).
  • Restriction or objection: to limit how we process your personal data.
  • Data portability: to receive your data in a structured, commonly used format.
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time (but this does not affect processing done prior to withdrawal).

To exercise these rights, contact us (see Section 10).

9. International Transfers

If we transfer your personal data outside your country of residence, we will ensure appropriate safeguards are in place (e.g. contractual clauses, secure providers, certifications) so that your data remains protected in line with applicable law.

10. Contact Information

If you have questions, requests or concerns about this policy or how your personal data is handled, please contact:

Olgavi

Email: olgavi.com/contact

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We may notify you via email or via prominent notice on our Site if changes are material.